the matka
the matka
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This app is available for your device
the matka
This app is available for your device
Contact
+91 2447293215
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the the matka?
To log in, open the app and enter your registered mobile number. Verifying the OTP (one-time password) sent to your phone will securely log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a stable internet connection and a strong signal. If you don't receive the OTP after a reasonable time, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the active phone number associated with your account. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer. This will enable you to access your account again.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and you should be able to log in and start playing without problems.
Q1: What is the minimum withdrawal amount in the the matka?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is only possible for the money earned from gaming, not the bonus amount collected. Users can withdraw this earned money, but not the bonus received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your Know Your Customer (KYC) details in the app, which includes saving your Aadhar card, UPI ID, and all bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app takes approximately 30 minutes to 3 hours due to its fast and stable services. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours. This delay in payment is an exception, as the app's normal services operate efficiently.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone. Any winnings earned from games played with the bonus amount are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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